Terms and Conditions pora34 —
Platform Usage Guidelines

01 Acceptance of Terms

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Player" or "User") and pora34 ("Platform", "We"). This Agreement takes effect from the date you first access or use the pora34 platform, whether via the website, mobile app, or any other digital platform we provide.

Continued use of the pora34 platform after any changes to the terms constitutes acceptance of the updated terms. We advise you to review this page periodically to ensure you are always aware of the latest applicable version.

Pora34 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Notice of material changes will be delivered via registered email or in-platform notification at least 7 days before taking effect, except for changes required by law which may take effect immediately.

02 Eligibility & Registration

To register and use pora34 services, you must meet all of the following eligibility requirements:

• Age 18 years of age or older at the time of registration
• Is an individual with full legal capacity to enter into a binding agreement
• Not prohibited by any applicable local law or regulation from participating in online entertainment activities
• Have never had an account closed by pora34 for a prior terms violation
• Providing accurate, truthful, and complete registration information

Pora34 reserves the right to request proof of identity at any time through the Identity Verification (KYC) process. Accepted documents include a national ID, passport, or other official documents confirming your identity and age. Accounts that fail to complete the KYC process within the specified timeframe may be restricted from making withdrawals until verification is successfully completed.

03 Account Policy

Each player is only permitted to hold one registered account at pora34. Multiple account registrations by the same individual — using the same name, phone number, email address, bank account number, or IP address — are strictly prohibited.

You are solely responsible for keeping your password and login credentials confidential. pora34 will not be liable for any losses arising from unauthorized use of your account by a third party if you have been negligent in safeguarding your login information.

Transferring an account to another individual, whether by sale, gift, or any other means, is prohibited. pora34 accounts are exclusively for the registered player only.

Item	Pora34 Policy
Number of accounts per player	One (1) only
Account sharing	Not permitted
Account transfer	Not permitted
KYC Verification	Required before first withdrawal
Two-Factor Authentication (2FA)	Available and recommended
Inactivity period	Accounts inactive for 12 months are subject to review

04 Deposits & Withdrawals

Pora34 supports a wide range of local Malaysia payment methods including DuitNow, FPX, TNG eWallet, GrabPay, Boost, and direct bank transfer. All transactions are conducted in Malaysian Ringgit (MYR) with no hidden currency conversion fees.

Deposit: Deposits are credited to your account automatically once payment is confirmed by the payment processor. Processing times vary by payment method, though deposits via DuitNow and FPX are generally processed in under 5 minutes.

Withdrawal: Withdrawal requests are processed within 5 to 15 minutes for fully KYC-verified accounts. Withdrawals must be made to a bank account or digital wallet registered in the same name as the pora34 account. pora34 does not process withdrawals to third-party accounts.

Pora34 reserves the right to request additional supporting documents for withdrawals exceeding a certain amount as part of our Anti-Money Laundering (AML) procedures. This process is in place to protect all players and uphold the integrity of the platform.

05 Bonuses & Promotions

Pora34 offers a variety of bonuses and promotions from time to time, including welcome bonuses, deposit bonuses, cashback, free spins, and seasonal promotions. Each bonus offer is subject to specific terms and conditions stated on the relevant promotions page.

The general terms applicable to all pora34 bonuses are as follows:

• Wagering requirement must be met in full before wins from a bonus can be withdrawn. Wagering requirements are expressed as a multiple of the bonus amount (e.g., 20x means a RM100 bonus requires RM2,000 in wagering before a withdrawal is permitted).
• Bonuses may only be used on games specified in the relevant offer's terms. Some games may not contribute or may contribute at a different percentage toward wagering requirements.
• The timeframe to meet wagering requirements is stated in each offer. Bonuses that expire without fulfilling the wagering requirements will be forfeited along with any associated wins.
• Only one player per household, IP address, or device is eligible to claim a welcome bonus. Attempting to claim the same bonus more than once will result in bonus cancellation and possible account termination.
• Pora34 reserves the right to modify or cancel any bonus offer at any time with reasonable notice.

06 Game Rules

All games offered on the pora34 platform — including slot games, live casino, sports betting, and table games — use certified Random Number Generator (RNG) systems or are operated by real live dealers. Game results are final and cannot be disputed except in cases of demonstrable technical error.

In the event of a technical disruption, internet disconnection, or system failure during an active game session, pora34 will restore the game state based on valid server records. If restoration is not possible, the affected wagers will be returned to the player's account balance.

Players are responsible for ensuring a stable internet connection before starting a game session. pora34 is not liable for any losses incurred due to connection disruptions on the player's end.

07 Player Conduct

Pora34 players are required to interact with the platform and other players respectfully and responsibly. The following are strictly prohibited and may result in account suspension or termination:

• Use of automation software, bots, scripts, or other unauthorized third-party tools to play or exploit the platform
• Player collusion in multiplayer games to gain an unfair advantage
• Any form of money laundering through repeated deposits and withdrawals without meaningful gaming activity
• Attempting to exploit bugs, technical errors, or vulnerabilities in the game or payment systems
• Use of offensive, threatening, or discriminatory language in any platform communication channel
• Providing false personal information or impersonating another individual

08 Limitation of Liability

Pora34 provides this platform on an "as is" and "as available" basis. While we make every effort to keep the platform running smoothly and securely, we make no guarantee that it will always be free from interruptions, errors, or data loss.

To the extent permitted by applicable law, pora34 shall not be liable for:

• Indirect, consequential, or incidental losses arising from use of the platform
• Losses arising from internet disruptions, hardware failures, or events beyond pora34's control
• Loss of anticipated profits or opportunities
• Unauthorized third-party access resulting from the player's own negligence

Pora34's total liability to any player shall not exceed the net deposit amount made by that player in the 30 days preceding the claim, unless otherwise required by law.

09 Account Termination

Termination by Player: You may close your pora34 account at any time by contacting our customer support team via Live Chat. Prior to closure, all eligible balances will be processed for withdrawal once all bonus wagering requirements have been met and no investigations are ongoing.

Termination by pora34: pora34 reserves the right to suspend, restrict, or terminate any player's account without prior notice if there is reasonable cause to believe that the player has violated these terms, engaged in fraud or illegal activity, or caused harm to the platform or other players.

In cases of termination due to a breach of terms, pora34 reserves the right to withhold the relevant account balance while an investigation is conducted. If the investigation finds no wrongdoing, the eligible balance will be returned to the player within a reasonable timeframe.

10 Terms Amendment

Pora34 reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated to players via registered email or in-platform notification at least 7 days before taking effect. Continued use of the platform after the amendment effective date constitutes acceptance of the revised terms.

For amendments required by law, regulation, or regulatory authority decisions, changes may take effect immediately without prior notice. pora34 will endeavor to inform players as soon as possible in such situations.

The version history of these Terms and Conditions is retained and may be requested from our customer support team for reference.

11 Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, the pora34 team is ready to assist you through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the pora34 platform
• Email: [email protected] (response within 24 business hours)

For issues related to responsible gaming or self-exclusion requests, please refer to our Responsible Gaming for guidance and available support tools. For other general questions, visit our FAQ we may have the answer you are looking for.